Crime and Safety Information

Please continue to report any incidents – or direct any enquiries – to Kent Police via the following:

Report non-urgent incidents / enquiries online via Kent Police website Contact us | Kent Police or Live Chat. Live Chat is with a human in the control room – not a bot!

Always call 999 in an emergency.
Face-to-Face by attending a front counter. Locations include Dover, Folkestone, Margate, Canterbury, etc. Check Kent Police website for opening hours before attending.
Call 101 for non-urgent incidents / enquiries / advice. It’s free. Kent Police have recently experienced some queuing and therefore this option is put last.
We ask that the above options be utilised, rather than contact individual officers, to avoid unnecessary delays. The officer may be abstracted for several reasons such as leave, courses, sickness, court, etc.

Importantly, it also allows our control room to complete a threat / harm / risk assessment on the information and action accordingly.

 

My Community Voice is a 2-way messaging service that helps Kent residents, businesses, & community groups to keep in touch with their local Policing teams. The service sends updates about your local area directly from the police officers themselves. My Community Voice is more than just a messaging service; it allows you to reply to the alerts Kent Police send you, share information & tell us about the issues affecting you.

 

Dover District Police are committed to engaging with communities to increase trust, confidence & to help protect people from harm. Kent Police, partners & the public working together can build resilient & safe communities, reduce & prevent crime.

You will be able to play an active part in police appeals as well as keeping updated in what is happening in your local area.

Sign up to My Community Voice at www.mycommunityvoicekent.co.uk


PLEASE NOTE: It is important to remember that crime incidents should be reported to the police as normal using 999 for emergencies and 101 for non-emergency incidents. There is also an Anti-Social Behaviour Unit which is operating from Dover and can be contacted on 01304 872220 (staffed during normal working hours).

Scams Poster

Coronavirus/Covid19 - Scammers in Kent

Scammers and criminals are already looking for opportunities to scam people as a result of the Coronavirus / COVID-19 pandemic. Happily, there are many more stories of kindness and generosity but we want to make people aware of the scams as they emerge – which they seem to be on a daily basis. We have received reports from Kent Police of people door-knocking and claiming to be from the Health Authority.

What happens:
  • The criminal knocks on your door.
  • They claim to be from the Health Authority.
  • They offer to do COVID-19 testing on residents.
  • There are also reports of the criminal offering to take the residents temperature.
THIS IS A SCAM!

What to do:
  • Do not let them in.
  • Do not allow them to take any money or details from you.
  • Report to Kent Police on 101.
  • If you ask them to leave and they don’t, contact the police on 999.
Please warn vulnerable family members, friends and neighbours.

Phishing attacks dealing with suspicious emails

What is phishing? Make yourself a harder target Phishing is when criminals attempt to trick people into doing ‘the wrong thing’, such as clicking a link to a dodgy website.

Phishing can be conducted via a text message, social media, or by phone, but the term ‘phishing’ is mainly used to describe attacks that arrive by email.
Criminals send phishing emails to millions of people, asking for sensitive information (like bank details), or containing links to bad websites. Some phishing emails may contain viruses disguised as harmless attachments, which are activated when opened. Please click here for information about Phishing.

Neighbourhood Bulletin

Please remind neighbours to dial 999 if you believe a crime is in progress.

Community Warden

The Community Warden for Kingsdown, Ringwould, Mill Hill Area and Walmer is Martin Dadd, he can be contacted on 07969 584181 or martin.dadd@kent.gov.uk.

Community wardens are out between 7.30 am and 10 pm every day in 128 Kent Communities.

They:
  • can tackle low-level crime and antisocial behaviour (such as graffiti, littering, fly tipping and vandalism)
  • can take names and addresses and control traffic
  • are a reassuring uniformed presence
  • are fully trained to the Community Safety Accreditation scheme (http://www.kent.police.uk/advice/community_safety/initatives/accred_scheme.htlm) before staring their work
  • encourage communities to work together and make things better for everyone
  • work closely with Kent Police (http://www.kent.police.uk/about_us/neighbourhood_policing/who.html) and other professional authorities
  • talk with local people, offering information and advice
  • take park in local community activities

They don’t:
  • make arrests

Home Security Measures

Burglary in your own home is an upsetting experience that can affect you and your family long after the clear up and the insurance paperwork is complete.

Don’t let a burglar in.

Kent Police is working with Surrey, Sussex and Thames Valley Police reminding residents how they can help protect themselves from becoming a victim.

The majority of burglars are opportunistic; they will look for properties where they think they can enter unobserved and ‘work’ undisturbed.

While you’re at work… so are they.

From experience we know that most burglaries happen during daylight hours so while you’re at work, so are they. Offences peak after 11am so it’s important to make sure the measures taken at night are also taken before you leave home in the morning.

Three simple actions can help deter these types of criminals… Light it, Lock it, List it.

Light it
Make your house look occupied – even when it isn’t.
Use an automatic timer switch to turn interior lights and a radio on and off
Light dark or hidden entrances using low wattage timed security lighting

Lock it
Double-lock uPVC doors and close windows.
Keep side gates locked – burglars often break into homes from the garden where they have less chance of being seen.
If bins are emptied before you leave for work return them to your garden – they can be used as climbing aids if left on display.
Instead use bins in side entrances as obstructions.
Trim high hedging/plant growth – they could provide cover for a burglar.
Secure your shed – tools that are easily accessible can be used to break in to your home.
If you get the train or bus ensure your car is locked, windows are closed and keys are not left on display through windows.

List it
All valuables items should be registered for free on www.immobilise.com – logging details helps us return them to you if we find or seize them. These include:
Expensive jewellery and antiques
Bicycles
Laptop, desktop computers and tablets
Mobile phones and MP3 players
Home entertainment systems including TVs and games consoles

Scams

How to Recognise a Scam
A scam is when people can con you out of cash. The people who run these scams are clever and know how to persuade you to part with your money. However, all conmen and women have some things in common.
What are the characteristics of conmen and women?

They will:-
  • Catch you unawares, by phone, e-mail, post or sometimes in person
  • Sound polite, well-spoken and they want you to think that they are your friend
  • Have slick, professional leaflets and letters
  • Be persistent and persuasive
  • Rush you into making a decision
  • Ask you to send money BEFORE you receive their tempting offer or prize

How to spot a scam:-
  • They offer you something for nothing, such as winning a prize (even though you haven’t entered)
  • An exclusive entry into a scheme that is guaranteed to make you money
  • A way to get money by helping them to get untold millions out of their country
  • The chance to join an investment scheme which will make you huge amounts of money.

The best way to protect yourself is to be sceptical of ‘Something for Nothing’ schemes.

They are likely to ask you to:-
  • Send them money ‘up front’
  • Give them your Bank Details or other personal details
  • Ring premium rate (these numbers start with 900 – AVOID THEM)
  • Buy something to get your prize
Don’t ever send any money or give personal details until you have checked them out and talked to a professional or family and friends.

If you have been a victim of a scam you should report it to one of the following:-

For further advice or information call Consumer Direct on 08454 0405